top of page
OTAKU STITCH by maytri
by Maytri
Colorful Abstract Shapes

1. Information We Collect

We may collect the following types of information when you shop with us, contact us, or use our website:

a. Personal Information

Name

Email address

Phone number

Shipping and billing address

Payment details (processed securely via third-party gateways)

b. Technical Information

IP address

Device type

Browser type

Pages visited on our site

Time spent and interaction on the site

c. Social Media Interactions

When you engage with us on platforms like Instagram, Facebook, or through other social logins, we may collect basic public profile data (with your consent).

2. How We Use Your Information

We use your information to:

Process and deliver your orders

Respond to customer service inquiries

Send you order updates, shipping confirmations, and promotional offers

Improve our website, products, and customer experience

Prevent fraud and ensure security

3. Sharing Your Information

We do not sell or rent your personal information.

We only share your information with:

Trusted third-party services like payment gateways (e.g., Razorpay, Paytm), courier
partners, only as needed to run our business

Legal authorities if required by law

4. Cookies and Tracking

Our website may use cookies and similar technologies to:

Personalize your browsing experience

Understand website traffic and usage

Improve performance and security

You can manage or disable cookies through your browser settings.

5. Your Choices

You have the right to:

Access, update, or correct your personal information

Unsubscribe from marketing emails at any time

Request the deletion of your data (except where required for legal or transactional purposes)

To make any of these requests, email us at [insert email address].

6. Data Security

We take your privacy seriously and use industry-standard security measures to protect your information. However, no method of online transmission is 100% secure, so we encourage you to keep your login and personal details confidential.

7. Children’s Privacy

Our products and services are not directed to individuals under the age of 13. We do
not knowingly collect data from children.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this
page with the updated date. We encourage you to review this page regularly.

bottom of page